Leading Up: The Art of Leading Your Leader with Michael Useem
Unlocking Upward Influence. True or false: Leaders have followers, but not all followers are subordinates. According to Wharton professor Michael Useem, the most effective managers are those who lead the people they report to.
| Leading Up: The process of working with superiors to help the organization think strategically and act decisively. |
As organizations decentralize, the act of "Leading Up" has become an affirmative calling. It is not about ingratiating yourself or finding fault; it is about providing the leadership assistance that every superior desperately needs to navigate complex global markets.
The "Leading Up" Philosophy
According to Useem, leading up is working with people above you—bosses, CEOs, or boards—to help them and yourself get a better job done.
Overall Direction
Organizations need direction from below to help leaders think strategically and communicate more persuasively.
Leading vs. Managing
Managing Up
Keeping your boss informed about field reports or customer needs. It is largely administrative and informational.
Leading Up
Offering strategic insights to open new markets or coaching your boss to find more effective ways to convey a vision.
High-Stakes Examples
The US Surveillance Crew
During a crisis landing in China, the commander relied on his crew acting "as if they were all in command" to make split-second decisions.
Barshefsky & Cavallo
Both leaders had to "sell" controversial free-trade and currency strategies to their presidents to transform their respective nations.
Creating the Culture
For leading up to work, organizations must create a culture that values upward feedback and coaching from the ranks below.
The Risk Factor
Leading up can be risky with bosses who won't tolerate it. It must be undertaken carefully to avoid career-ending friction.
Further Reading
Discover more in Michael Useem’s book: "Leading Up: How To Lead Your Boss So You Both Win."
Wharton Center for Leadership | Strategy Series
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